MOSS BROS COLLISION CENTER RIVERSIDE

1. MOSS BROS COLLISION offers state of the art frame machine straightening equipment to restore your vehicle back to factory specs. We also offer the best in computerized measuring with a chief velocity measuring system that provides print outs of your vehicle's specifications before and after the correction.

2. MOSS BROS. COLLISION CENTER is an environmentally friendly by using the latest technology in PPG water base paint systems. We are equipped with a state of the art paint booth and a computerized touch screen paint mixing system that assures an exact color match each and every time. We keep our premises extremely clean to assure that no dust or unwanted particles make it into your paint's finish.

3.  You will be greeted with a smile by our customer service specialists who can assist with your claim process from start to finish.                                                                                               

4. As collision repair technology advances, Moss Bros Collision Center is committed to meeting the industries changing needs. That is why we believe in on-going training.

5. Phone (951) 688-6200 fax: (951) 688-4863

6. Moss bros. Collision Center is located at 8151 Auto Drive. Riverside, ca. 92504

7. Moss bros. Collision hours: 7:30 am to 5:30 pm

8. E-mail address for moss collision center: vqualls@mosssavings.com

9. Set up your appointment on our website. Here we are available 24 hours a day seven days a week. Booking an appointment as soon as possible assures you a preferred position

10. Advances in vehicle design and technology require the use of sophisticated equipment to properly repair the composites, high strength steel, aluminum, safety systems, on-board computers and complex finishes common to a growing number of vehicles. Moss Bros Collision Center invests in computerized repair and refinish systems and technologically advanced welders to ensure quality repairs.   
    
     
11.  Moss Bros. associates are committed to making your collision repair experience as positive as possible. While it's not easy to turn an auto accident into a memorable service experience, our representatives are trained to do just that. You will find that our associates are knowledgeable, friendly, and professional.

12. Moss Bros. has established positive business relationships with virtually every auto insurance company. Our ability to "cut through the red tape" ensures a smoother, faster repair process. Moss Bros. will work pro-actively with your insurance company to delivery the high-quality service you deserve.

13. At Moss Bros. we engage a qualified third party to survey our customers regarding every aspect of repair quality and service. A high percentage of our customers have stated that based on our service and quality, they will refer their family and friends to Moss Bros. for their collision service needs.
    1. Your vehicle is washed, vacuumed and quality checked before delivery 
    2. From time to time we will call customers to make sure that their expectations were met and that they are completely satisfied with the repairs done to their vehicle

14. If you expect the highest quality repairs and service for your vehicle and want the repairs completed by specialists in all aspects of collision repair, trust your vehicle to the trained professionals at Moss Bros. Collision Center. We never compromise on quality.

15. With today's advanced collision repair equipment, paints and repair processes, it is now possible to recapture the original factory look and feel of a car or truck after a collision. When you trust your vehicle's repairs to Moss Bros. Collision Centers, you are guaranteed quality workmanship and attention to every detail. To ensure performance, we follow a proven repair process, and offer the best service.

1. Never drive a car that could be unsafe because of damages. We will gladly arrange for your car to be towed to Moss Bros. repair facility.
   
    
2. Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our location and ask that the insurance company come to inspect the car. Moss Bros. works closely with all major insurance companies and we keep close communication with insurance companies to advise them of all work and repairs that need to be done to our customer's vehicle.
   
    
3. As a consumer, it's nice to know that there is no law that requires you get more than one estimate or appraisal on your vehicle. You have the right to get as many comparison estimates as you'd like in order to help you make an informed decision about your collision repair options.
   
    
4. You have the right to take your vehicle to the collision repair center of your choice. Your insurance company cannot require you to go to a particular shop. Your insurance company usually can recommend a reputable repair center in your area, including Moss Bros. Collision Center.
   
    
5. Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, just ask a friendly service advisor at one of our locations.
   
    
6. Choose a repair center that has Unibody repair equipment and certified (by I-CAR or ASE for example) technicians. Moss Bros Riverside location are I-CAR Gold Class center and all of our technicians have continuing I-CAR and ASE training to ensure that they are skilled in the latest repair process and equipment.
   
    
7. Make sure you choose a collision repair center that has the advanced equipment and systems used to remove and reinstall frame, suspension, engine, and drivetrain components as well as provide other essential collision repair services. Moss Bros. Collision Center has the latest equipment and training necessary to repair your car to its exact factory specifications.
   
    
8. Make sure that the collision repair center offers a warranty. Moss Bros. offers every customer our industry-best warranty that protects you for as long as you own your vehicle.
   
    
9. Let us help you work with your insurance company. Moss Bros. has established positive business relationships with virtually every auto insurance company. Our ability to "cut through the red tape" ensures a smoother, faster repair process.
   
    
10. Ask the repair center to pre-arrange a rental car. Since the average car is in the repair shop for two weeks, ask if the shop can make recommendations for a rental car company and if they can arrange for a replacement rental car to be ready when you drop off your car. At Moss Bros. Collision Center, our location works with Enterprise Rent-A-Car offices that can arrange a rental car for you on the spot or we will take you to the nearest Enterprise location and help set you up with a rental car.